There is a familiar adage in management – "You cannot manage what you cannot measure".  Business Intelligence supports a Performance Management measurement system that integrates information from independent data systems that align company activities in areas such as Human Resources, Operations, Client Service and Finance to firm strategy.

Many firms never calculate profitability at a matter level due to the complexity and time required. As a consequence, these firms rely on rather simplistic analyses based on somewhat arbitrary assumptions due to the lack of relevant & reliable data.  These analyses typically stop at determining the relative contribution of offices or practice groups.

Until the advent of Business Intelligence, business leaders were frequently burdened with excessive amounts of detailed data, but little in the way of strategic information. Now firm managers can quickly compare the performance of practice groups against firm & practice benchmarks (both internal & external).

Colour-coded charts can illustrate quickly and effectively where accounts receivable balances are outside acceptable aging limits. Managers can drill down on the exception-level information to examine the particular clients &/or billing lawyers contributing to the exception.

By providing aggregate information in meaningful perspectives and highlighting the areas requiring attention, Business Intelligence provides that piece of the puzzle that transforms data into actionable information for achieving your firm’s business objectives.